Frequently Asked Questions
Everything you need to know about your TIGC shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return through our online portal for a full refund or store credit.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
Are TIGC products sustainably made?
Yes, we prioritize ethical manufacturing and use high-quality, durable fabrics designed to reduce environmental impact and ensure longevity in your wardrobe.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.