Returns & Exchanges
At TIGC, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return and exchange policy on all unworn items. If your fit isn't perfect or you change your mind, we are here to make the process as seamless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the garments are in their original, unwashed condition.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized courier location.
Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing